Version: 2026-10-15
Last updated: October 15, 2026
Effective date: October 15, 2026. New users are bound upon actively accepting these Terms; existing users are subject to this version following notice and any required renewed agreement under Section 10. Section 5's membership purchase, trial, and renewal provisions apply to a transaction only after the relevant entry opens and you separately confirm that transaction.
This update clarifies the dedicated disclosure, explicit authorization and separate withdrawal of third-party AI processing. The ordinary agreement checkbox does not grant AI permission, and historical acceptance does not replace this explicit authorization.
Cami is provided by 爱星智联科技有限公司 (the “Company,” “we,” or “us”). These Terms explain your and our rights and obligations when you use Cami and related services. Read them before registering or using the service, especially the age requirements, authorization, service limitations, and liability provisions. Contact us using the details below if you have questions.
These Terms bind you and us when you actively confirm agreement in the interface. Personal information is handled under the Cami Privacy Policy. Accepting these Terms does not replace separately required personal information consent or device permissions.
Definitions: “Mini Apps” are modules within Cami for particular activities, such as tasks, diaries, nutrition, or expense records. “Memory” means goals, preferences, facts, and necessary context saved or extracted for later service, not the entire chat history. “Communication style” means expression and tone preferences; it does not change permissions or professional qualifications. A “custom voice” is a voice configuration created from a submitted voice sample or written description for speech synthesis; it does not mean the person whose voice is represented actually said the synthesized words.
1. What Cami provides
Cami is an AI-based application supporting goals and action. Conversation, planning, reminders, records, and feedback help you clarify goals, work through practical difficulties, and continue things you choose to do.
Cami's virtual character is a hedgehog. Its appearance and style present an AI interface and do not represent a human, partner, or relative. You can adjust Cami's communication style. Encouragement, supportive interaction, and personalized feedback help you understand suggestions, take action, and sustain progress. You decide your goals, actions, and whether to continue.
You are interacting with an AI service, not a natural person. Styles, avatars, memory, and synthesized voices do not mean a real person is responding or establish human feelings or a real personal relationship.
Third-party AI data processing: Cami relies on AI for conversations, action suggestions, memory and voice services. Before enabling AI, the page names providers, data and purposes. The ordinary agreement checkbox does not grant AI permission; selecting “Agree and continue” does. Processing is limited to text, images, files, recordings and relevant conversations, profile details, memories and task information needed for the feature, excluding login credentials and payment information. This permission does not authorize general-purpose model training. Under Settings → Permissions → Privacy permissions you can withdraw AI permission separately, pausing further AI processing and dependent services while retaining agreements, personal information controls and necessary account operations. Withdrawing the entire Privacy Policy pauses the account and signs it out on all devices. Withdrawal does not automatically delete history or guarantee recall of data already sent or processing already started. It does not replace device permissions or other separately required consent.
Cami's responses are AI-generated and may contain errors, omissions, or suggestions unsuitable for you. Use your judgment and verify important information. Cami offers assistance without guaranteeing goal completion, habit formation, or particular results. “AI coach” does not imply professional qualifications. Cami does not provide medical diagnosis, psychotherapy, legal or investment advice, or other professional services.
For ongoing self-harm, harm to others, or immediate danger, contact 110, 120, or local emergency services and a trusted person nearby. In mainland China, you can call the psychological assistance hotline 12356. Do not wait for an AI response before seeking help. An AI response cannot replace emergency assistance.
2. Age and eligibility
You must be at least 14. Children under 14 must not register for or use Cami. Users aged 14 to 17 must read these Terms and the Privacy Policy with a parent or other guardian, obtain their consent, and use features appropriate to their age and understanding. Any higher age requirement of the distribution platform also applies.
By actively checking the agreement box and confirming on the consent page, you declare that you are at least 14 and, if under 18, have your guardian’s consent. This is a self-declaration, not identity or document verification. Date of birth is optional. You may select “Skip for now” during onboarding and still register and use features that do not need your birthday.
Cami encourages real-world action rather than longer chats or exclusive relationships. It does not provide virtual relative or partner intimacy services to minors.
3. Account security and acceptable use
Provide accurate registration and authentication information. Protect your account and verification credentials. Do not impersonate others or transfer or rent accounts without authorization. Contact us promptly about suspected unauthorized access.
Do not publish unlawful content, commit fraud, harass, infringe rights, bypass controls, steal data, attack systems, or abuse the service. You must have a lawful basis or necessary authorization for materials about others that you upload.
Submit only your own voice when creating a custom voice from a recording. Before creation, read the feature notice and actively confirm the purpose, recipients, and cleanup rules for the sample and voice features. Do not submit another person's recording; possessing a recording or a general material license does not authorize creating a voice from it.
Do not use synthesized speech to impersonate someone, fabricate identity or authorization, or commit fraud. We may suspend an affected voice during a suspected impersonation or complaint, then restore or delete it after verification and retain legally necessary evidence. Affected people can request action through the reporting channel.
Depending on the nature, severity, repetition, and impact of a violation, measures may include a warning, feature restriction, service suspension, or account closure. Less disruptive measures are preferred for ordinary cases; urgent danger or serious illegality may justify immediate suspension or closure. Unless disclosure is legally inappropriate, we explain the reason, scope, and appeal route; urgent action may be explained afterward. Section 11 provides the process. Restrictions do not automatically remove your statutory data rights.
4. AI suggestions, actions, and personalization
A suggestion is different from executing an action. Cami assists with plans, tasks, reminders, records, and Mini App content according to your instructions, enabled features, and authorization. Review notices and results. Actions requiring additional confirmation or permission depend on it.
Use the relevant feature pages to adjust goals, reminders, and communication preferences. Selecting a style does not expand data access or action permissions. Notification settings and each feature’s data processing scope are described in the Privacy Policy and relevant pages; requests to manage extracted memories can be sent to the privacy contact email.
You may decline suggestions, change settings, or stop using a feature. Save information you need before deletion or account closure.
5. Membership, trials, and fees
Full Membership Rules: https://realcami.cn/membership-terms . Privacy Policy: https://realcami.cn/privacy .
On iOS, eligible invitation or legacy-user promotional products take priority. Apple trial eligibility is independent of claiming the seven-day Cami gift. A configured standard annual trial is subject to Apple’s subscription-group rules, and the App Store confirms any offer and first charge. Promotional products do not promise an additional trial. Android trial and promotion rules remain as stated below.
Once membership services become available, Cami has Free, Standard, and Premium tiers. On the Free tier or after all membership benefits expire, you may still read historical content you are permitted to access and manage or delete your personal data. Free includes a daily AI allowance for new chat, voice input, and default-voice synthesis, resetting at 00:00 Beijing time each day. Free can receive task, ordinary, and snoozed reminders through fixed text templates without model calls or AI allowance use. Standalone ordinary reminders are limited to 5 enabled and 10 total; task reminders use separate capacity. Free does not include custom AI reminders or scheduled tasks that perform lookups or execute tools. Memories, goals, custom voices, and members-only background tasks still require an active membership. Standard includes a shared daily AI allowance for chat, speech synthesis, background AI, and Mini App AI. Premium has no daily AI allowance cap, but safety, concurrency, and provider limits still apply. A downgrade or expiry may pause creation or execution of memories, goals, reminders, and custom Mini Apps beyond the current tier's capacity; a tier change alone does not delete existing data. The Membership Service and Automatic Renewal Rules shown before purchase specify capacities, available features, and exceptions.
Free has a daily AI allowance, and Standard's shared daily AI allowance is currently twenty times the Free tier's. Both reset at 00:00 Beijing time. This is a service usage limit, not an additional daily charge, a rechargeable balance, or a refundable balance. When the allowance is exhausted, new AI calls covered by it pause. Eligible reminders may use fixed text templates. Their message, notification title, and preview require no model calls or AI allowance use; a template does not mean an intelligent lookup was completed.
Standard and Premium each offer a non-renewing monthly card, a recurring monthly subscription, and a recurring annual subscription, subject to the products available on the purchase page. The standard price, promotional first-period price, trial eligibility, and initial and later charges are those of the actual product or quote shown and confirmed before purchase. On iOS, the local price displayed by the App Store controls; on Android, the server's published quote controls. Eligible standard annual subscriptions may include a continuous 72-hour trial. Promotional annual subscriptions have no such trial and charge their promotional first-period price upon confirmation. An existing user's seven-day Premium gift requires an active claim and does not automatically create a subscription, charge, or start a trial. These Terms do not create membership charges while purchasing is unavailable.
Accepting these Terms or the Privacy Policy does not authorize a purchase, trial, or automatic renewal. Before purchase, we separately show the plan, benefits, billing period, trial and expiry times, initial and subsequent prices, and cancellation and refund rules. You actively confirm and complete the transaction through the applicable channel. Automatic renewal is your choice and is not preselected. We provide prominent notice before service acceptance and before applicable renewal dates, and a prominent, simple cancellation or change path during service. Cancelling renewal stops future charges without automatically shortening a paid period. Plan changes, refunds, and overlapping gifts and paid benefits follow the membership rules accepted at purchase, verified channel transactions, and applicable law. Service changes do not reduce existing statutory rights. Device and network charges are determined by their respective providers.
6. Content and intellectual property
Our software, designs, branding, and copy are protected by law. Third-party models, software, and materials remain subject to their respective rights and lawful licenses.
Your lawful rights in uploaded content do not transfer to us. We may store, process, display, or transmit it only as necessary for requested features. Personal information follows the Privacy Policy and relevant authorization. These Terms do not grant blanket permission to use private content for advertising or general-purpose model training.
Provided you comply with these Terms and applicable law, we do not claim rights in content you generate through the service. This does not transfer existing third-party rights in content, software, or materials, or guarantee that every output qualifies for copyright protection or is exclusive to you. Outputs may resemble others' content. Check content, intended use, and necessary permissions before use or publication.
7. AI-generated content
Cami's text replies, synthesized speech (including custom voices), and generated images actually provided are created by AI. The current chat interface displays “Content is AI-generated and for reference only” at the top of the chat screen. Do not present synthesized speech as a real person's actual statement. When posting AI-generated content on other platforms, declare its origin and use the platform's labeling features.
8. Service changes and liability
Maintenance, networks, devices, providers, and other circumstances may cause delays, interruptions, or changes. For planned permanent closure of the entire service, we will prominently notify users through the app or similar channels at least 30 days in advance. An export or data-request window will run from notice until closure, explaining scope, deadlines, later deletion, and treatment of paid entitlements. Where law requires immediate closure or force majeure genuinely prevents advance notice, we will explain promptly and provide feasible follow-up arrangements. Temporary failures or maintenance are different from permanent closure; exceptions do not evade required notice.
AI suggestions and reminders must not be your sole decision basis or sole safeguard for urgent matters. Verify important deadlines, safety, health, and financial matters and make appropriate arrangements.
Liability follows applicable law, actual fault, and causation. These Terms do not exclude or limit liability that cannot lawfully be excluded or limited, or reduce statutory consumer or personal information rights.
9. Leaving the service and account closure
Manage Apple auto-renewable subscriptions on iPhone or iPad under Settings → Apple Account → Subscriptions → Cami, or visit https://apps.apple.com/account/subscriptions . Stopping use, uninstalling Cami, signing out or deleting your Cami account does not automatically cancel an Apple subscription. Cancel renewal in Apple subscription management first to avoid further charges.
Stop using Cami or request account closure through Settings → Account and Security. Before closure, use data export there to save needed content. Identity verification may be necessary.
You can stop the current reply while it is being generated. Stopping a reply does not close the account or cancel reminders you previously set; manage those separately if desired.
Closure prevents further use of that account. The Privacy Policy describes data handling. Stopping use, uninstalling, withdrawing permission, and closing an account do not automatically produce the same deletion effects.
10. Changes to these Terms
We publish updated versions, update dates, and a definite effective date in the app or website. Significant changes to services or principal rights and obligations will be prominently summarized with the full text before taking effect. Where renewed agreement is required, changes apply to you after active confirmation. Without necessary agreement, we explain affected features and export and exit options. Preselection or silence does not replace confirmation.
If you disagree, stop using affected services and exercise applicable export, deletion, and closure rights. New Terms do not automatically change previously acquired lawful rights retroactively.
11. Contact and disputes
These Terms are governed by the laws of the People's Republic of China, subject to mandatory consumer and minor protections. Contact us to seek resolution; if negotiation fails, either party may apply to a court with lawful jurisdiction.
Service provider: 爱星智联科技有限公司. Telephone: +86 13126613568.
Registered and effective correspondence address: Room 3318, Floor 33, Building 5, Courtyard 2, Jiangmidian Street, Tongzhou District, Beijing. App filing number: 京ICP备2026059385号-2A.
Settings → Help and Feedback provides categorized report, appeal and privacy-request submissions for signed-in users only; anonymous or unsigned-in submission is unavailable. Successful submission returns a receipt number. View progress in the page’s history and responses in your in-app inbox. No diagnostic logs or chats are attached automatically. Email haohao@ixingtech.com remains a backup, including appeals and privacy requests where an account is restricted or sign-in is unavailable, subject to necessary identity verification. Provide only relevant circumstances and your request; never send passwords or verification codes.
After receiving a request, Cami customer-service personnel or the technical team takes responsibility according to the request category, conducts necessary verification and investigation, and takes appropriate action. We provide a result within 15 working days of receipt; complex matters receive progress, reasons, and an estimated completion time within that period. Shorter statutory deadlines prevail. Urgent infringement, fraud, and personal-safety risks receive priority. If a request cannot be fulfilled, we explain why and the available review route. You retain rights to contact authorities and seek other lawful remedies.
12. Apple App Store license terms
This section applies only to the Cami application obtained through the Apple App Store and used on Apple-branded devices. It forms part of these Terms and the application's end-user license agreement (EULA). It does not apply to users of other platforms. It applies together with the remaining Terms and prevails in a conflict concerning the Apple application license, without excluding or limiting rights or liabilities that applicable law does not allow to be excluded or limited.
12.1 Parties and responsibility. This agreement is concluded between you and 爱星智联科技有限公司 only, and not with Apple. We are solely responsible for the Cami application and its content. We acknowledge that we have had the opportunity to review the Apple Media Services Terms and Conditions and the Volume Content Terms. This agreement's usage rules must not conflict with their applicable Usage Rules.
12.2 License scope. We grant you a non-transferable license to use the Cami application on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the application may be accessed and used by other accounts associated with you via Family Sharing, volume purchasing, or Legacy Contacts under Apple's applicable rules. This application license does not promise that Cami membership subscriptions support sharing; subscription benefits depend on the product information shown before purchase and Apple's actual support.
12.3 Maintenance and support. We are solely responsible for maintenance and support of the Cami application as specified in these Terms or required by applicable law. You and we acknowledge that Apple has no obligation whatsoever to provide maintenance or support for the application.
12.4 Warranties and application purchase price. We are solely responsible for product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the application fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation for the application, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility. The application's purchase price is distinct from membership subscription fees; subscription refunds follow Section 5, the Membership Rules and Apple's applicable process, without affecting statutory rights.
12.5 Product and privacy claims. We, not Apple, are responsible for addressing claims by you or any third party relating to the application or your possession or use of it, including product liability claims, failure to comply with applicable legal or regulatory requirements, and claims under consumer protection, privacy or similar legislation, including claims connected with the application's use of HealthKit or HomeKit where applicable. These Terms do not limit our liability to you beyond what applicable law permits.
12.6 Intellectual property claims. If a third party claims that the application or your possession or use of it infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and discharging that claim.
12.7 Legal compliance. You represent and warrant that you are not located in a region subject to a U.S. Government embargo or designated by the U.S. Government as a terrorist-supporting region, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
12.8 Developer contact. Direct questions, complaints or claims about the application to 爱星智联科技有限公司; registered and effective correspondence address: Room 3318, Floor 33, Building 5, Courtyard 2, Jiangmidian Street, Tongzhou District, Beijing, China; telephone: +86 13126613568; email: haohao@ixingtech.com.
12.9 Third-party agreements. You must comply with applicable third-party agreements when using the application, including agreements with your mobile or network service provider. This does not expand authorization for third-party personal-information processing.
12.10 Third-party beneficiaries. You and we acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of this agreement. Upon your acceptance, Apple has the right, and is deemed to have accepted the right, to enforce this agreement against you as a third-party beneficiary.